The CAN-SPAM Act of 2003 set the U.S. Federal standards for the transmission of commercial email messages, including giving recipients the right to opt-out. That may seem like old news but if you haven’t taken a serious look at how you handle email opt-outs consider that email marketers have developed a variety of approaches for carrying out this simple function over the last 10+ years. It may be time for an overhaul.
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